Privacy Policy

Who we are

ACS Management Ltd & ACS Groundscare

24 Park Road South

ACS Management Ltd 0203 773 2722
ACS Groundscare 01730 887 101

Our website address is:

What personal data we collect and why we collect it

Personal Information

All personal information will be requested in person. We may use the Royal Mail database to complete billing addresses on occations. We share this information only with our software supplied by NCH (upto 29/2/2020 for ACS Management Ltd) and Quickbooks (from 1/3/2020 for ACS Management Ltd and from start of ACS Groundscare) for our accounting software and Workforce our job management system across all companies. Their privacy policies can be found on their websites:


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms


If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

All data stored online is encrypted and kept to the bare necessary.

What data breach procedures we have in place

Following any data breach all parties effected will be informed within 5 working days of breach being discovered.

What third parties we receive data from

We receive customer information from partner companies with the permission of the customer prior to engagement. Any further information is gathered following initial consultation.

What automated decision making and/or profiling we do with user data

We do not used automated systems or profiling platform. We preffer to treat our customers like humans and talk directly.

Industry regulatory disclosure requirements